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Navigating the world of technology can be frustrating at times. Don’t lose hope, we’re here to help.

Looking for your classroom link?

Go to Bookshelf and click on your program and your class day/time link. Or, check your KP.org messages.


BLACKBOARD TECH HELP Phone line: 858-616-5270
(we will be using blackboard through June 6, 2022)

Phone line is open 30 minutes before 1st class of the day until 30 minutes after last class of the day on Mondays through Thursdays (no support Friday through Sunday.)


TEAMS Help Phone line: 844-800-0820
(we will be using TEAMS beginning June 6th)
Assistance available in English and Spanish; Monday- Friday 4:30 am – 7:00 pm PST

We recommend you download the TEAMS app:

  • Download and install the TEAMS app by clicking here
  • Downloading the app may take up to 10 minutes
  • You do not need to create an account, enter as a guest
  • If you experience difficulty with the app, you can join using your browser. Be sure your phone or laptop software is up to date and select “Continue in Browser.

Step by step HOW TO USE TEAMS guide: CLICK HERE   or watch this handy video:


LIVE ONLINE TECH INSTRUCTION
Drop in anytime during office hours for one-on-one TECH instruction.

Available every (except holidays) Monday and Thursday.  Just click on below squares at any point during class session day and time to attend. Only stay in session as long as you need.