Need Help Navigating the world of technology?

Looking for your classroom link? Go to our Bookshelf and click on your program, find your class day/time link. Or, check your KP.org message center inbox. For further assistance, please call 858-616-5270. 

BlackBoard Collaborate Ultra – Help

PDF guide: HOW TO ACCESS your online classroom and HOW TO LOG-IN to Blackboard – CLICK HERE 

Tutorial Video Help Guides:

• How to log-in to Blackboard (Blackboard 101)
• logging-Out
• Using your phone for sound and microphone
• Camera & microphone: Turning them on and off
• Chat messages: Messaging with your group and instructor
• Asking a question
• Using the whiteboard
• Polls and feedback buttons
• Adjusting your classroom session settings
• Switching between participants and presentation views
• Enlarge your text on the presentation screen
• Fixing sound, microphone, and camera issues
• Fixing chat issues
• Fixing connection issues
• Fixing browser settings – Safari
• Fixing browser settings – Chrome
• Fixing browser settings – Edge
• PDF Instructions for Chrome and Safari browser settings (for camera and microphone use problems)

Interested in Live Online Blackboard Instruction? 

Available every (except holidays) Thursday from 1:00 – 1:30 pm and 6:00 – 6:30 pm.  Just click on below square at any point during class session day and time to attend. Only stay in session as long as you need.

If you’d like to self-book in advance and receive reminders, click here.

NO LIVE TECH SESSION AVAILABLE ON: September 14th at 1pm or December 14th at 1pm due to all-staff meetings. 6pm sessions are still available.