In our remote program:

• You do not meet with our medical team or pick up meal replacements in our clinics each week. Instead, you will have virtual appointments, upload your weight and other data weekly, and order your meal replacements for home delivery. However, you will visit your local KP lab for blood work every 2 weeks, on your own schedule.
• You receive a scale and blood pressure cuff in lieu of our in-clinic SECA body composition testing.
• While you still pay weekly, the remote program weekly fee includes your shipping charges, Maintenance (for our full- and modified-programs) and Booster program fees. There is no separate charge for these services.
• You will pay shipping fees for your meal replacement orders, however total program costs between programs are otherwise the same for most participants.

For your safety, to participate in this program, you are required to provide weekly blood pressure readings and weight recordings on the mornings of your weekly classes.

To complete this, you can either:
1. Visit a nurse clinic or Target clinic weekly. See instructions below.
2. Purchase and use a home blood pressure cuff and scale and report it through our website positivechoice.org/remote

Examples of reliable home BP monitors:
•  Omron (series 3, bronze, silver, gold, or platinum) 
•  Microlife upper arm digital blood pressure monitor 
•  Welch Allyn Home 1500 series or 1700 series 
•  A&D UA-767F blood pressure monitor

If you already have your own blood pressure machine, bring it to an appointment or nurse clinic visit to confirm accuracy.  Ask staff to check your blood pressure with your device and with the office device to compare readings and validate your machine. You can also compare your home scale weight with one at our clinic. Slight differences (within a few pounds) in scale weights between home and clinic scales are expected.

How to Complete a Drop-In Nurse Clinic Visit
• Visit your nearby KP clinic and request a nurse clinic visit at the check in desk. See below for locations and hours.
• You may experience a wait as these are walk-in visits
• Let the staff know you need a documented weight and blood pressure check
Nurse Clinics are not available at these locations:
El Cajon Medical Offices, Garfield Medical Offices, Vista Medical Offices &Zion Medical Offices

How to Schedule a Target Clinic Visit
• Schedule a visit at www.kptargetclinic.org
•  Select the “blood pressure check with LVN” option– tell them it’s a weight check when you arrive for your appointment
• Fill out name (as stated on medical card), birthdate, legal sex, phone, email when prompted
•  In “help us prepare for your arrival” box, add “weight and blood pressure check for Positive Choice” 

Videos: How to Take Your Blood Pressure At Home
English: : https://kp.qumucloud.com/view/how-to-take-at-home-blood-pressure
Spanish:  https://kp.qumucloud.com/view/LXFPowbyyxD

How many readings should be taken?
For accurate reporting, take 3 sets of morning readings for best results.  Each set should include 2 readings.

What are the best times to measure blood pressure?
Early morning.  Measure within 1 hour of waking and before taking any morning medicines.

Do’s and Don’ts:
• Use the bathroom before you measure your blood pressure so that you are comfortable.  
• Do not cross your legs.
• Sit in a chair with your back supported and both feet resting on the ground.  
• Do not position the cuff over clothing.
• Flex your arm at the elbow and rest it on a flat tabletop or other surface for support .  
• Do not talk when you take your reading.
• Put the cuff in direct contact with the skin of your arm.
• Do not smoke, have caffeinated drinks, or exercise within 30 minutes before taking your blood pressure.
• Sit in a quiet room.  

San Diego Service Area Nurse Clinic Information
Bonita Medical Offices:3955 Bonita Road, Building B, Bonita, CA 91902
Check-in: Building A – 1st Flo

You will have 3 account log ins during this program. Write down your log in information in your Program Guide: 

1. KP.org: this is your Kaiser Permanente, online medical record that is not specific to this program. We will communicate with you through the secure messaging system and you can view your medical letters, appointment information, lab results, and more through your account.

2. E-store: this is where you will log in to place your meal replacement orders. Orders are placed every other week by the end of the day Monday. You can view the ordering calendar above. If you forget your password, do not try more than 2 attempts or you may get locked out. Instead, reset your password in the My Account section. If you are having trouble placing an order, watch the video above. 

3. My Healthy Journey App (available through June 1, 2026): this is an app by Coachcare that you will download from your device’s App Store to a mobile device. Your Bluetooth scale and blood pressure cuff will connect to this app. Each week you must upload your data to our medical team. Upload data by noon on your class days. If you use a password saver service, it will appear as Coachcare.

Ordering:

You will need to place an order for meal replacements every two weeks while on the program. You should select 8 boxes of meal replacements per order as part of your regular program fees. Additional items are available for a charge. Orders must be placed by the end of the day on Mondays of your order week. Late orders may not be processed on time and can lead to gaps in your meal replacement program. You will be charged your full weekly program fee, even if you forget to place an order. We recommend using the calendar above to set reminders on your phone. 

Having trouble ordering? Review the video above on how to place your order.

Tracking orders:

When you place your first order, you will set up an e-store account and log in. This allows the system to save your shipping information and for you to track orders. Once you place an order, you will receive a series of emails as well, they will be from 820direct, this is the shipping warehouse. To track your order, log in to the e-store and view your order history.

Order issues:

Your meal replacements are shipped from the meal replacement company. Always check your orders when they arrive to verify they are correct. For questions regarding your orders, please contact: [email protected]

You will receive a tape measure for monitoring your waist circumference, a Bluetooth body composition scale, and a Bluetooth blood pressure cuff. These devices can be synced with many smartphones.

Each week, before noon on your class day, you must send your weight and waist circumference. You may also be required to send your blood pressure readings (view your program prescription letter to verify if you are required to do this). Weekly data updates are a requirement for remaining in the program. 

Prior to starting the program, you complete a thorough medical consultation that includes a detailed medical and personal history questionnaire, lab work, and EKG, and a medical clearance visit.

Once enrolled, you must complete weekly data sharing as required by your program prescription. This includes weight and waist circumference and may also include blood pressure and blood sugar monitoring.

We will schedule a follow up visit to occur within a few weeks of starting your program and strongly encourage consistent video or phone appointments with our medical team. You can self-schedule above or call to book these visits. You are free to contact the medical team or schedule appointments as needed but we recommend at least once a month check ins on your progress. Contact information is listed above. 

General questions: 858-616-5600

Medical Team: Call 858-616-5789
or message Guiliano Zolin on kp.org

Remote Program Contacts:

Patient representative: 858-616-5035

For questions regarding your orders, please contact: [email protected]