Medically-Supervised Partial Meal Replacement Program
You’re on a journey to change your health by changing your habits and your relationship with yourself and with eating. We are here to provide you with medical support, guidance and education, and lifelong encouragement through our comprehensive program.
Here you’ll find the resources you need along the way.
Navigation
Learn more about the program
View program materials and resources
View remote program resources
We offer a comprehensive program to help you achieve your short- and long-term goals
Using meal replacements will help you lose weight and manage many health conditions. Our focus is to offer a program that considers your personal goals when it comes to health and well-being. While focusing on your safety and success on the program, we provide the tools for you to focus on maintaining your results.
Each phase of our program is carefully designed to help you experience long-term success.
Your journey happens in phases
This is a medically-supervised meal replacement program. While you’ll meet with the medical team weekly, you can reach out with questions between visits.
1. Meal Replacement Phase
Your program is week to week, meaning you can attend as long as you need to. You’ll engage in weekly classes, medical supervision, and bi-weekly labs while you are enrolled.
2. Transitioning Off Phase
When you’re ready, you’ll gradually reduce meal replacements and re-introduce food over the course of 4-weeks while still attending weekly classes and clinic visits.
3. Lifelong Support Phase
Your health and wellness is our priority. We’ve created a variety of Booster Sessions–monthly classes, workshops, and support groups– to continue your learning.
We’re a phone call or message away.
Contact Our Team
General questions: 858-616-5600
Medical Team: Call 858-616-5789
or message Guiliano Zolin on kp.org
Remote Program Contacts:
Patient representative: 858-616-5035
For questions regarding your orders, please contact: [email protected]
For technical issues with your program equipment, submit a tech support ticket through your MHJ app or email: [email protected] (response time is generally within 24 hours)
Clinic Locations & Hours
Garfield
Monday – Thursday
7:30 am – 4:30 pm
Friday in-person groups only from 8:30 am – 11:30 am
Vista
Monday & Tuesday
7:30 am – 12:30 pm & 1:30 pm – 4:30 pm
(Closed from 12:30 pm -1:30 pm)
Otay Mesa
Wednesday
9:00 am – 12:30 pm & 1:30 pm – 4:30 pm
(Closed from 12:30 pm -1:30 pm)
Bostonia
Thursday
7:30 am – 12:30 pm & 1:30 pm – 4:30 pm
(Closed from 12:30 pm -1:30 pm)
1. Meal Replacement Phase
Phase 1 of 3
Before your first class, watch this video:
If you are participating in the remote program, watch these videos on how to use your equipment and order.
What to expect:
- Weekly medical supervision
- Weekly group classes
- Weekly clinic visits
- Bi-weekly lab draws
While on meal replacements, you will attend weekly clinic visits at a Positive Choice location on your class day. During these visits, you will pay your weekly program fee, select and pick-up your meal replacement order, and check in with our medical team. You’ll also attend weekly classes and complete bi-weekly lab draws. These are a requirement while on this medically-supervised program.
Program Materials
Meal Replacement Partial Program Guide
Information on how to use meal replacements and program information.
Class Workbook
Your class workbook to supplement your weekly class discussions.
Printable Two Page Meal Guide
Your meal planning guide for follwoing your meal replacement program.
Additional Resources
“I’ve felt better on this program than I have in a very long time! I expected to see a change in my monthly budget, but without groceries or eating out, it’s actually stayed the same.”
2. Transitioning Off Meal Replacement Phase
Phase 2 of 3
What to expect:
- 4-Week plan
- Weekly classes
- Support sessions
- Reduced meal replacements
Once you are ready to transition off of meal replacements, you will follow a 4-week plan while still attending your weekly class. Please inform your instructor when you are ready to start and remember that you’ll continue to attend your weekly classes during this phase.
Following this 4-week plan improves your comfort with eating, reduces digestive upset, gradually improves your metabolic rate, minimizes hunger, and makes your transition easier. You can continue to lose weight during this transition.
Once you inform your instructor, your program fees will reduce to $100/week plus $22 per box of meal replacements (you decide how much you want to purchase).
Each Thursday from 7:30-8, we offer a support session for the transition phase. Click the link below to log in to the TEAMS session.
“‘I was initially hesitant to join a class, however as the class went on, I realized how helpful it is to know why and how things work and why what was being done wasn’t working. I think the class helps improve a persons knowledge on how to make better choices.“
3. Lifelong Booster Support Phase
Phase 3 of 3
What to expect:
- Over a dozen monthly classes
- Variety of rotating topics
- Support groups
- Order meal replacements as needed
Following your transition of meal replacements, you continue your long-term support through our Booster sessions. There are a variety of class topics, workshops and support groups offered every month. Take a look at the monthly calendar online and register for as many sessions that interest you… at no further cost!
As long as you are attending monthly Booster classes, you are welcome to purchase up to 8 boxes of meal replacements per month. You can buy these at a Positive Choice clinic location or on our website and have them shipped to you.
“Because of this program, I have much more energy and greater mobility. I can power walk at nearly a jogging pace for an hour and still have energy to spare. I can quickly and easily rise from a kneeling position, which was a struggle prior to the program. My posture has improved when I walk. And the overall good feeling has improved my mental outlook… I see things much more positively now.“
New Remote Option!
Making our programs easily accessible is a priority. We are piloting a new medically-supervised, remote meal replacement program that ships products to your door and monitors your health through an app, Bluetooth scale, video visits with our staff, and uses your local lab. >Learn more
Remote Program Order and Scheduling Links
Remote Program Equipment & Order Support
For technical issues with your program equipment, submit a tech support ticket through your MHJ app or email: [email protected] or call 917-694-7252.
For questions regarding your meal replacement orders, please contact: [email protected]
Remote Program Frequently Asked Questions
Participation Requirements
- You must be a KP member in Southern California. While we currently offer the program to San Diego County members only, we will be expanding to select clinics in the LA area in early 2026.
- You must have a BMI >25 and meet other medical criteria. Please attend an information session to learn more.
-
At this time, you are required to come to a San Diego area KP clinic every 2 weeks in order to participate.
Remote Program Advantages
In our remote program:
- You do not meet with our medical team or pick up meal replacements in our clinics each week. Instead, you will have virtual appointments, upload your weight and other data weekly, and order your meal replacements for home delivery. However, you will visit your local KP lab for blood work every 2 weeks, on your own schedule.
- You receive a Bluetooth scale and blood pressure cuff in lieu of our in-clinic SECA body composition testing.
- While you still pay weekly, the remote program weekly fee includes your shipping charges, Maintenance (for our full- and modified-programs) and Booster program fees. There is no separate charge for these services.
- You will pay shipping fees for your meal replacement orders, however total program costs between programs are otherwise the same for most participants.
Log In Tips
You will have 3 account log ins during this program. Write down your log in information in your Program Guide:
1. KP.org: this is your Kaiser Permanente, online medical record that is not specific to this program. We will communicate with you through the secure messaging system and you can view your medical letters, appointment information, lab results, and more through your account.
2. E-store: this is where you will log in to place your meal replacement orders. Orders are placed every other week by the end of the day Monday. You can view the ordering calendar above. If you forget your password, do not try more than 2 attempts or you may get locked out. Instead, reset your password in the My Account section. If you are having trouble placing an order, watch the video above.
3. My Healthy Journey App: this is an app by Coachcare that you will download from your device’s App Store to a mobile device. Your Bluetooth scale and blood pressure cuff will connect to this app. Each week you must upload your data to our medical team. Upload data by noon on your class days. If you use a password saver service, it will appear as Coachcare.
Order Information
Ordering:
You will need to place an order for meal replacements every two weeks while on the program. You should select 8 boxes of meal replacements per order as part of your regular program fees. Additional items are available for a charge. Orders must be placed by the end of the day on Mondays of your order week. Late orders may not be processed on time and can lead to gaps in your meal replacement program. You will be charged your full weekly program fee, even if you forget to place an order. We recommend using the calendar above to set reminders on your phone.
Having trouble ordering? Review the video above on how to place your order.
Tracking orders:
When you place your first order, you will set up an e-store account and log in. This allows the system to save your shipping information and for you to track orders. Once you place an order, you will receive a series of emails as well, they will be from 820direct, this is the shipping warehouse. To track your order, log in to the e-store and view your order history.
Order issues:
Your meal replacements are shipped from the meal replacement company. Always check your orders when they arrive to verify they are correct. For questions regarding your orders, please contact: [email protected]
Bluetooth Devices and App
You will receive a tape measure for monitoring your waist circumference, a Bluetooth body composition scale, and a Bluetooth blood pressure cuff. Your Bluetooth devices connect to the My Healthy Journey app. Our team can view data uploaded in your My Healthy Journey app and use that data to monitor your progress.
Each week, before noon on your class day, you must upload your weight and waist circumfrence. You may also be required to upload your blood pressure readings (view your program prescription letter to verify if you are required to do this). View the above videos or instructions in the My Healthy Journey app to learn how to complete this requirement. Weekly data uploads are a requirement for remaining in the program. Feel free to use your Bluetooth devices throughout the week but please do not upload data more than once per week.
The My Healthy Journey app allows you to track other data but we are only monitoring and responding to weight, blood pressure, and waist circumfrence. Any questions about other data you are tracking (such as data uploaded from a FitBit or other device) should be discussed with your primary care physician.
For technical issues with your program equipment, submit a tech support ticket through your MHJ app or email: [email protected] or call 917-694-7252 (response time is generally within 24 hours).
Medical Supervision
Prior to starting the program, you complete a thorough medical consultation that includes a detailed medical and personal history questionnaire, lab work, and EKG, and a medical clearance visit.
Once enrolled, you must complete weekly data uploads as required by your program prescription. This includes weight and waist circumfrence and may also include blood pressure and blood sugar monintoring.
We will schedule a follow up visit to occur within a few weeks of starting your program and strongly encourage consistent video or phone appointments with our medical team. You can self-schedule above or call to book these visits. You are free to contact the medical team or schedule appointments as needed but we recommend at least once a month check ins on your progress. Contact information is listed above.
Contact Information
General questions: 858-616-5600
Medical Team: Call 858-616-5789
or message Guiliano Zolin on kp.org
Remote Program Contacts:
Patient representative: 858-616-5035
For questions regarding your orders, please contact: [email protected]
For technical issues with your program equipment, submit a tech support ticket through your MHJ app or email: [email protected] or call 917-694-7252 (response time is generally within 24 hours)