Technology Support

When you need help Using Blackboard Virtual Classrooms

Blackboard 24/7 Hotline: 1-877-382-2293

This hotline is available only in English and may be contacted 24 hours a day 7 days a week. When you call select option #2. and let the service representative know you’re using Blackboard Collaborate Ultra.

Services described here are provided on a fee-for-service basis. These services are not provided or covered by Kaiser Foundation Health Plan, Inc., and you are financially responsible to pay for them. Clinical services are provided by providers or contractors of The Permanente Medical Group, Inc. Results of services vary among patients and cannot be guaranteed. Kaiser Foundation Health Plan, Inc. ("Health Plan"), and Kaiser Foundation Hospitals may receive compensation for providing facilities and/or other support in connection with these services. These services are not meant to replace any covered services under the Health Plan. If you are a Health Plan member, please check your Evidence of Coverage.

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Technology Support

When you need help Using Blackboard Virtual Classrooms

Blackboard 24/7 Hotline: 1-877-382-2293

Frequently Asked Questions about Blackboard

Trouble Shooting Browser Problems in Blackboard

Video – How to Access & Use Blackboard

PDF – How to Access & Use Blackboard

PDF — How to Change Privacy Settings on Chrome or Safari (for camera and microphone use)